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NICE CXone Expert
Expert Success Center

Find Classification Issues

Applies to:
All MindTouch Versions
Role required:
Author
Use Page Classification Manager to identify non-classified content.

Identify non-classified or mis-classified content

The most common type of misclassified content occurs when Page Type is applied improperly. Use Site Structure Analysis to identify misclassified content.

It is also important to manually remove custom Classifications from individual pages after you delete a custom Classification

  1. In Page Classification Manager, use the Filters section to select Not Classified from the classifications drop-down lists.
  2. Update filtered content as necessary to improve search results.

Screenshot of the Page Classification Manager filters

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