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MindTouch Success Center

About user types

Written by James Valent
Director of Support at MindTouch
This page applies to:MindTouch (current)

This article describes the three different types of MindTouch users and provides an overview of their associated privileges.
 

MindTouch user types


Type Description
Anonymous users Anonymous visitors who can only consume (i.e. view) public content. These may be potential buyers who seek information about your product and likely found you through an online search. Anonymous users do not have to log in and can view any content you make publicly available. 
Community members End users who can only consume (i.e. view) public and permissioned content. These may be your customer base that, in addition to public content, may also need exclusive viewing access to pages pertaining only to them. Community members are assigned by a site administrator and need to log in to view exclusive content. 
Pro members Internal users who can contribute to content. These may be your employees who will draft or edit content or administer your site. Pro members are assigned by a site administrator and need to log in to contribute content.

 

If you ever want a community member to be able to edit or author content, you MUST reassign the community member as a pro member in the MindTouch control panel and then assign the appropriate contributor role.

 

User privileges


User Log in View Rate articles Provide feedback Contribute
Anonymous user red checkmark.png green checkmark.png green checkmark.png red checkmark.png red checkmark.png

Community member

green checkmark.png green checkmark.png green checkmark.png green checkmark.png red checkmark.png

Pro member

green checkmark.png green checkmark.png green checkmark.png green checkmark.png green checkmark.png

 

Pro members MUST be assigned a role. Roles are initially assigned in the control panel but can be overwritten by granting special permissions on pages or entire sections as needed.

 

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