Skip to main content
MindTouch Success Center

Add users

This page applies to:MindTouch (current)

This article explains how to add users who will be authenticated via MindTouch to your site. While this article addresses how to add users individually, you can also add multiple users at one time.

If you are authentication via SAML single sign-on (SSO), follow our instructions on how to add users through your IdP.

How to add users to your site

To add new users to your site, perform the following steps:

Step 1: Access the control panel

On the MindTouch toolbar, navigate to Site tools > Control panel.


Step 2: Add a new user

  1. In the control panel, under Users & Groups, select Users.


  1. Under Users & Groups, click Add New User.


Step 3: Configure your new user

  1. Enter the user's information:
  • Username. Choose a unique username to identify your user. (Don't include spaces in your usernames or the search function may not work properly.)
  • Display Name (optional). Enter a display name that will be shown throughout MindTouch in site elements such as in the Last updated byline.
  • Email. Enter the user's email address that is to be used for automatic correspondence and notifications.
  • Password. Leave blank if you prefer a system-generated password.


  1. Assign either the Community Member or Pro Member role.

Community members cannot contribute to your documentation and cannot be assigned a pro member role.

  1. If you're adding the user as a Pro Member, choose the pro member's role from the drop-down menu.


  1. Click Add User and you're done!

Step 4: Have the user sign in

Once you add a new user, the user will receive a confirmation email containing the link to your site and a username and password. Remind the user to sign in to MindTouch and to reset the passwords by selecting the "forgot password" option at login. 

User email addresses are used for all communications from your MindTouch site, so also remind users to whitelist your site (i.e. to remove your site from any spam filters) to ensure they receive important site information.


What's next?

Now that you've created users and your site is building, learn how to add multiple users all at once, edit user accounts and view user activities.

  • Was this article helpful?