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MindTouch Success Center

Configure your site settings

Written by Kristina Bethea
Customer Success Engineer at MindTouch
This page applies to:MindTouch (current)

This article outlines how to configure your site settings via the MindTouch control panel.

The control panel is accessible to admin users only. 


Configure your MindTouch site settings

To configure your site's basic settings, perform the following steps:

Step 1: Navigate to your configuration settings

To configure or change your site settings, navigate to your configuration settings in the control panel.

Step 2: Optimize for Google guidelines

Under Organization / Company, provide the following information to help MindTouch generate the metadata required by Google to be in compliance with their structure data guidelines:

  • The name of your organization. Your company name. This allows Google to associate your MindTouch site with your company.
  • The URL of your organization's primary website. Your company's homepage. This allows Google to associate your MindTouch site with your actual company site.
  • The URL of your organization's logo. The link to your company's logo. This associates your company's logo to every page of your MindTouch success center.

Screenshot of the Google structure data fields in the control panel

Providing this data is best practice for to ensure search engine optimization (SEO). If you leave the above fields blank, you will receive the following notice:


Step 3: Set the privacy level of your site

Under Site Options, select whether your site content can be viewed by the public and be found by Google to increase your web visibility:

  • Allow anyone to create a community member account. If checked, anonymous users can view your entire site and can self-register for an account.
  • Make site private (users must sign in). If checked, your entire is site private and only logged in users can view or access information.

Making a site private is NOT recommended! You can privatize sections as needed. Private sites cannot be indexed by Google and thus cannot be found by users searching the internet.

  • Disable page notifications. If checked, all page notifications are disabled across your entire site.  Users will not receive any notifications (e.g. whether changes are made to pages) if checked.
  • Disable page ratings for anonymous users. If checked, anonymous users cannot rate pages (if your site is set to public).

Screenshot of page ratings option checked

You can check more than one option.

Step 4: Specify the site name displayed by the browser tab

Under Site Name, enter the name for your site as you want it to appear in browser tabs.

Screenshot of site name text field in the control panel

Step 5: Provide a  description of your site

 Under Site Description, enter a description of your site to be displayed by search engines and social networks.

Screenshot of site description text field in control panel

Site descriptions are imperative for search engine optimization (SEO). Site descriptions allow web search engines to categorize and rank your site. Make sure to include keywords for which you want to rank with search engines such as Google.

Step 6: Set your site's timezone

Under  Site Timezone, set the time zone that appears on various interfaces such as in the site's revision history, site history and reports. 

Step 7: Specify your user feedback recipient

Under Email Address for User Feedback, specify the email address to which user page ratings and feedback are sent.

By default, feedback is sent to the site owner's inbox.

Step 8: Specify your page notification recipient

Under Page notifications "Reply-To" Email Address, specify the email address to which page notifications are sent.

All emails originate from "", but when a user chooses to reply to an email, the email will return to the email address specified in the "reply-to" field.

Step 9: Customize your Help link

  1. Enter a Label to change the default title of your help link (set to "Support" by default).
  2. Enter the URL of the help link where you wish to redirect users when clicked. 


Step 10: Save your settings

Click Save to save your site settings.

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