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MindTouch Success Center

Set or reset your password

Having a strong password reduces the chance of someone guessing your password and increases the security on your site. Administrators can set passwords in the control panel, either when initially adding a user or when editing a user.

Reset a password

  1. On the MindTouch toolbar, click your user icon and select My preferences
  2. Enter your old and new passwords.

Password requirements

  • The password must be at least eight (8) characters in length.
  • The password must contain at least two (2) of the following characters: lowercase, uppercase, number or symbol.
  • MindTouch does not recognize underscores _ as special characters.
  • The password cannot contain common dictionary words. Use a password generator such as strongpasswordgenerator.com or create variations of words with symbols and numbers, e.g. p@$$w0rd.
  • Passwords are case sensitive.

When entering a password, icons indicate if you have met the requirements. A green checkmark indicates requirements are met; a yellow triangle indicates requirements are not met. 

Password.png

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