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MindTouch Success Center

Set or reset your password

This page applies to:MindTouch (current)

This article reviews password requirements for creating or resetting passwords. Having a strong password reduces the chance of someone guessing your password, thus increasing the security on your site.

Administrators can set the password in the control panel, either when initially adding a user or when editing a user.


How to reset your password

Step 1: Navigate to My preferences

On the MindTouch toolbar, click your user icon and select My preferences

Step 2: Enter a strong password

Enter your old and new passwords and make sure to meet these requirements:

  • The password must be at least eight (8) characters in length.
  • The password must contain at least two (3) of the following characters: lowercase, uppercase, number or symbol.

MindTouch does not recognize underscores _ as special characters.

  • The password cannot contain common dictionary words. Use a password generator such as or create variations of words with symbols and numbers, e.g. p@$$w0rd.

Passwords are case sensitive.


Step 3: Modify your password if necessary

While entering your password, you are notified if you meet the above requirements. A green checkmark indicates requirements have been met; a yellow triangle indicates requirements have not been met. 


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