The community scoring report provides a list of all pages rated by your users. This article walks you through the steps on how to download your community scoring report CSV and what you'll find within the report.
Why should I download a community scoring report?
- Review data related to how your users rate your help content.
- Investigate data based on your own third-party application's filtering mechanisms.
- Merge data with data from other reports to build a customized view into your data.
- Administrative access
How to download the community scoring report
Step 1: Download the community scoring report as a CSV file
- On the MindTouch toolbar, select Site tools > Dashboard.
- Under SEO, click Community scoring.
- Click the text "as a CSV file" in the following message to generate the report:
Step 2: Review the community scoring data
|Title||string||Title of page.|
|Path||string||Location of page, in the format xxx/xxx/xxx/...|
|Page ID||number||Unique page identifier.|
|URI||string||Page address, in the format https://your_domain.com/xxx/xxx/xxx/...|
|Rating Count||number||Total number of ratings for a given page.|
|Rating Score||number||Average rating for a given page.|
|Last Editor||string||Email address of the most recent editor.|
|Language||string||Language code (eg. en-US, fr-FR).|
Date of page creation, in the format: yyyy-mm-dd hh:mm:ss
Clock: 24 hrs
Time Zone: UTC
|Age (days)||number||Total days since page was created.|
|Comments||number||Total comments posted for the given page.|
|Files||number||Total files (including images) attached to the given page.|
|Views||number||Total page views.|
|Revisions||number||Total revisions to the given page.|
|Tags||string||List of all tags and classifications on a given page.|
|Rating Seated Count||number||Number of pro member ratings for the given page.|
|Rating Seated Score||number||Average pro member rating for the given page.|
|Rating Unseated Count||number||Number of community member ratings for the given page.|
|Rating Unseated Score||number||Average community member rating for the given page.|
|Rating Anonymous Count||number||Number of anonymous member ratings for the given page.|
|Rating Anonymous Score||number||Average anonymous member rating for the given page.|