This article outlines steps to integrate MindTouch tools into SAP Customer for Cloud (C4C).
How to integrate MindTouch tools into SAP C4C
Step 1: Create a C4C instance
Step 2: Integrate MindTouch search
Use the following MindTouch HTML code:
Step 3: Perform C4C integration steps
Follow the instructions outlined in the C4C integration setup instructions.
Step 4: Integrate MindTouch customer insights
Integrate the customer insights tool (includes customer activity, publish, and link to case) using the steps in the C4C integration setup instructions.