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MindTouch Success Center

Integrate with SAP Customer for Cloud (C4C)


Integrate MindTouch tools into SAP Customer for Cloud (C4C).

  1. Create a C4C instance
  2. Integrate MindTouch search
    Use the following MindTouch HTML code: https://success.mindtouch.com/Documentation/SAP_Knowledge_Central_by_MindTouch/Integration/Integrate_with_your_SAP_CRM_system/SAP_CRM_system_integration_points/Integrate_Search_into_your_CRM
  3. Perform C4C integration steps
    Follow the instructions outlined in the C4C integration setup instructions.
  4. Integrate MindTouch customer insights 
  5. Integrate the customer insights tool (includes customer activity, publish, and link to case) using the steps in the C4C integration setup instructions.
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