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NICE CXone Expert
Expert Success Center

Search for PDF or attachment by text content

Applies to:
All MindTouch Versions
Role required:
N/A
Search for an uploaded PDF or other file attachment on your Expert site by some text it contains.

For PDFs or file attachments 5 MB or smaller, Expert indexes the name, description, and content of all supported file types.

Files that are over 5 MB will not appear in search results if searched by text content, but will appear in search results if searched by the file name or the .pdf extension. 

Requirements to search PDF or other attachment

  • Must contain the text you are searching by.
  • Must be attached to an Expert page or be filed in your media repository.  
  • Cannot be larger than 5 MB.

PDF search example

The file Test.pdf attached to a page:

attached pdfs.png
 

The text "string" contained in Test.pdf

test pdf text.png
 

A search for the text "string" in Expert:

search pdf text results.png

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