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MindTouch Success Center

Introduction to MindTouch Paths

What are MindTouch Paths?

MindTouch Paths is a tool that allows content strategists and managers to create a guided learning path for users to follow. Already existing articles (that can live anywhere on the site) can be arranged in sequential order inside of a collection of articles and embedded as links, widgets or in guide tabs. 

How do I use MindTouch Paths?

The MindTouch self-organizing content framework structures your articles in a logical hierarchical order so that finding and relating information is easier. But what happens when you have a user story that doesn't quite fit into a hierarchy structure? What do you do when you need to tell a story based on a persona or on very specific sequences of actions? Paths allow you to gather and order articles that live anywhere on your site to drive a focused, intended result without having to duplicate content.

Create a MindTouch Path experience
Follow this path step-by-step to create a MindTouch Path experience for your users.
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What do MindTouch Paths look like?

Depending on where your paths live, they may look a bit different. On a page or in a guide, paths may appear collapsed or expanded, depending on how you set them up. The path linked above is collapsed and you can see an example of an expanded path here.

Frequently asked questions

► If a user clicks a search result or a direct link to get to an article that is included in a MindTouch Path, will that user see the Path navigation on that page?

No, they will not. A user navigating to a page that doesn’t have the correct path URL parameters will only see the article as a regular page.
 
 
► Are articles in a MindTouch Path indexible by internet search engines? 

The individual page will be indexed, but it's canonical (preferred) URL will register with search engines as a regular MindTouch page, not as part of a MindTouch Path. The page will be displayed with its default navigational elements based on your content hierarchy.
 
 
► Are articles in a MindTouch path indexible by the MindTouch search engine?

MindTouch Path URLs contain parameters that determine how that page should render (with or without path controls visible) which are not indexed by the MindTouch search engine. The article will only be indexed by its position in your content hierarchy.
 
 
► If a single article is included in multiple MindTouch Paths, does the user see the navigation elements for ALL the paths it belongs too?

The MindTouch Path's URL parameters define which path it needs to render navigational elements for. Users will only see one set of path navigation elements.
 
 
► If an article within a MindTouch Path has been deleted or its redirect broken, is the link still visible to the customer and/or in the path manager?

If a page has been deleted or its redirect broken, a normal user (not pro member) will not be able to see it in the path. The page will still be visible in the path manager > edit view so it can be fixed or removed from the path. The only exception to this rule is if a pro member does not have permission to view that page. In this case, the page will not be viewable anywhere.
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