As your business expands or you move into foreign markets, your content and documentation strategy will evolve to support a multilingual web presence. Translating your MindTouch site is important to expand your customer success model into foreign markets, so that your international stakeholders and customers can easily self-serve and access your product help documentation.
Translating your site involves both localization and translation to ensure a seamless self-service experience:
- Localization - the conversion of sections of the MindTouch user interface into other languages
- Translation - the conversion of your MindTouch articles into other languages
Multilingual site setup and SEO
A separate MindTouch instance should be set up for each foreign site. Separate instances for each language make administration easier and, most importantly, have a significantly positive impact to SEO:
- Dedicated instances can be associated to regional parent domains so that Google quickly associates the relationship.
- All search engine benefits directly connect back to the regional parent domains to give an optimal boost.
- Google recognizes the site language and uses correct language stemming to deliver best search results.
- Regional data integrity helps identify SEO opportunities.
Translation begins with the localization of your MindTouch user interface. If you already have instances planned for regional sites, request a new, localized MindTouch instance from MindTouch Support. If you are planning a for a new regional site, contact your MindTouch Customer Success Manager.
Visit the following links for additional details about localization:
Once you have your localized MindTouch instance you are ready to begin translating your help content. MindTouch currently supports two translation methods (both in early release).
Export for translation. Please review our recommended translation workflow:
Automate translation with the MindTouch API:
- How to set up your automated translation workflow
- This path provides steps for automating translation via the MindTouch API.
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