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NICE CXone Expert
Expert Success Center

404 page

Applies to:
All MindTouch Versions
Role required:
Admin
Customize your 404 Page Not Found message.

Customize 404 page

  1. Navigate to Site tools > Dashboard > Site Administration > Template Directory >  Template:Custom > Views > 404 Page Not Found
    • Alternatively, go to the relative URL /Template:Custom/Views/PageNotFound
  2. Open the page in Edit mode and add the information you want to display, which can include CSS, DekiScript, or JavaScript
  3. Click Save

Possible elements to include on your 404 pages

  • A humorous page with fun graphics or mascot.
  • A list of your most popular pages.
  • A link to your Twitter feed.
  • A search Touchpoint to allow users to search for alternative content.

Examples of creative 404 pages

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