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MindTouch Success Center

About the legacy browser user interface

Written by Theresa Manzo
Product Manager at MindTouch
This page applies to:MindTouch (current)

The degraded browser experience is a self-contained skin that appears when a user tries to view a MindTouch site in a browser that is no longer supported. When your site is viewed in an unsupported browser, all users are treated as anonymous users, i.e. they will only be able to view content.


Your pro member users will receive the below message informing them that their advanced functionality is no longer accessible. All other user types will be redirected to the new skin without any messaging about the legacy browser experience.


How the user experience is affected

Branding and images

Because of the limited CSS and JavaScript support in older browsers, custom branding such as CSS and header and footer templates will be rendered separately from your default site's custom branding. This means you will have different header and footer templates as well as CSS in the control panel specifically rendered for this legacy browser experience. While there will be no page thumbnails visible, the site logo in the header section of the skin and images used inside your articles will still be displayed.

Chrome Browser

Legacy Browser


Sign in

The ability to log in, register and reset your password still exists in the new skin but will not display content or features differently based on user type. This means that your site's single sign-on (SSO) will still work.

Restricted pages and conditional content

All users will see the content of your site as anonymous users would. Users viewing your site in an unsupported browser, will not be able to see restricted pages, even if they are pro members. Conditional content will not be rendered.


Your users will be able to navigate your site through the use of user interface (UI) elements such as the MindTouch structured framework, search, breadcrumbs, and previous and next pagination. Header and footer templates are rendered specifically for this legacy experience.  




All versions of the MindTouch framework have been styled in this skin so that it can be used across all skins. If your site doesn't use the MindTouch structured framework, then your users will have difficultly navigating through your hierarchy unless you provide them with navigation through your legacy browser header/footer templates or content pages. 

TCS guide



Article pages in the legacy browser experience contain many of the same elements that they do in your regular MindTouch site such as the page title, last updated, table of contents, back to top link, and previous and next pagination. Social share, PDF generation, related articles, and article feedback are not available through the unsupported browser.

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