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Configure your site to maximize online visibility

How do I get maximum online visibility?


Your site has to be public. Period. No matter how great your content is, search engines such as Google, Bing or Yahoo cannot find, index or list your product documentation if your site is private. To reap the business benefits of online visibility, your MindTouch must be public. And if you have a need to manage sensitive or proprietary information away from the public eye, sections of your MindTouch site can be privatized to allow only designated users access. See the next section for details on configuring your site for maximum online visibility while protecting sensitive information.   
 

How do I configure my site for maximum online visibility?


Depending on your authentication and access configurations, follow one of the below paths to configure your site to ensure the greatest web exposure possible:

Scenario 1: Authenticating users locally through MindTouch 

In this scenario, you are configuring your site to fulfill the following:

  • You want users searching the internet to be able to find your help content.
  • You want specific groups (organized by departments, positions, etc.) to create, edit or manage specific content.   
  • You need internal-only sections (such as a "Compliance" section) only designated employees can view or access.
  • Your users log directly in to MindTouch, i.e. you are NOT using a single sign-on (SSO) provider.

Guided steps to implementation

After gathering a list of users that are to be part of your internal contributor group, follow the steps in this guided path to restricted access to specific content:

Maximize online visibility (MindTouch permissions)
This path guides users to configure their sites for maximum online visibility when authenticating with MindTouch.
Pages: 7
  • Create user groups to control page access
    This article outlines the steps for creating user groups in MindTouch to maximize online visibility while allowing control over contributor access to your public-facing pages and sections.
  • Add and configure users
    This article explains how to add and configure new users to your site who (1) will be part of a group that can create, edit or manage specific pages or sections of your public-facing content and who (2) are authenticated through MindTouch.
  • Configure public-facing pages to restrict contributor access
    This article outlines how to configure your pages as semi-public pages if your pages should be public-facing but only allow restricted contributor access.
  • Grant access to your restricted public-facing pages
    This article outlines how to grant specific groups access to restricted public-facing MindTouch pages.
  • Create a private section
    This article outlines how to create private sections in your MindTouch site to keep sensitive information from public access.
  • Grant access to your private section
    This article outlines how to restrict the public from viewing or accessing private sections with sensitive information on your MindTouch site.
  • Make your site public
    This article provides the steps for configuring your MindTouch site as a public site so that users can find your content via online searches.

 

Scenario 2: Authenticating users through SAML SSO

In this scenario, you want your site to fulfill the following:

  • You want users searching the internet to be able to find your help content.
  • You want specific groups (organized by departments, positions, etc.) to create, edit or manage specific content.   
  • You need an internal-only section (such as a "Compliance" section) only designated employees can view or access.
  • Your users log in via a single sign-on (SSO) provider.

Guided steps to implementation

After gathering a list of users that are to be part of your internal contributor group, follow the steps in this guided path to restricted access to specific content:

Maximize online visibility (permissions using SAML SSO)
This path guides users to configure their sites for maximum online visibility when authenticating via SAML SSO.
Pages: 7

 

 

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