MindTouch tools and features that help you attain your customer success KPIs.
- Success KPI Tools
- Churn, renewal, upsell: KPIS that any CRM can help you with. So why MindTouch for customer success KPIs? MindTouch works WITH your CRM (and on its own) to let you know what content customers are referencing most frequently and where they are engaging with the content along the journey. This gives you a window into how to improve their experience, building brand advocates, and, ultimately, better outcomes.
- Integration for Zendesk (legacy)
- Integrate MindTouch into your Zendesk ticketing application.
- Touchpoints for CRM and Ticketing Systems
- MindTouch Touchpoints integrate with CRM and ticketing systems, including Touchpoints and Zendesk