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MindTouch Success Center

Product release 2018-02-15

Fixes

 

Page Restrictions: Permissions List
Fixed an issue that prevented permissions list options from appearing in MT4
 

Page Restrictions: User search
Fixed an issue that prevented the ability to search for community members in the user search field

 

Feature Enhancements


Search Insights: Keyboard navigation
Extended the ability to navigate throughout the Search Insights interface via keyboard

 

New report: Search Insights


We recently released a new report within the MindTouch Responsive dashboard. In our Search Report, we provided search data that helped you assess content gaps. The new report, Search Insights, gathers even more data, and adds actionable insights. Some key optimizations:

  • Touchpoint, user, and group filtering, helping you to better know your customers
  • Identification of areas to decrease customer effort when researching
  • Additional data points to help identify not only gaps, but also poor search performance
  • The ability to assess the performance of recommended search

Learn how to capture your user's voice through this new report and more!

 

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Deprecations

 

  • Legacy Comments: MT4 & TCS
    Our legacy comments feature, used in MT4 and TCS, was removed on February 8, 2018. If your MindTouch site used legacy comments,  contact your Customer Success Manager, or support@mindtouch.com.
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