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NICE CXone Expert
Expert Success Center

September 2017 Releases

Planned deprecations

Legacy Comments: MT4 & TCS
Our legacy comments feature, used in MT4 and TCS, is scheduled to be removed on February 8, 2018. If your Expert site currently uses legacy comments, contact us.

Release 2017-09-07

Fixes

Link Manager: Handling of javascript:filename links
Fixed an issue that caused javascript:filename links to be identified as broken, rather than special links

Editor: Color customization
Fixed an issue that prevented customization of the editor's Text Color and Background Color palettes

Feature enhancements

Page Notifications: Email messaging
All page notification emails now include a link to the page notifications management page.

Editor: Style menu behavior
The Style menu has been updated to limit the appearance of custom styles to five, with any additional styles now appearing in a submenu.

Private Sites: 403 Forbidden Error Message
Our search API has been updated to respond with the proper "403 forbidden" error when a user has not logged in to a private Expert site. Previously, users were presented with a "200 OK" error, with no further information provided. 

Site Structure: Prevention of inadvertent new page creation
Currently, pro members who attempt to follow a link to a page that no longer exists will trigger the creation of a new page. Sites can now be configured to prevent this, and instead, deliver an error, "Page could not be found," with links to related articles.

Site Structure: Deletion of page children
Currently, pro members who attempt to delete a page have the option of leaving that page's children in place, which results in structure errors. Sites can now be configured to prevent this, and instead, warn the user that a specific number of child pages and files will be deleted.

Release 2017-09-14

Feature enhancements

Site Structure: Prevention of inadvertent new page creation
Currently, pro members who attempt to follow a link to a page that no longer exists will trigger the creation of a new page. Sites can now be configured to prevent this, and instead, deliver an error, "Page could not be found," with links to related articles.

Site Structure: Deletion of page children
Currently, pro members who attempt to delete a page have the option of leaving that page's children in place, which results in structure errors. Sites can now be configured to prevent this, and instead, warn the user that a specific number of child pages and files will be deleted.

Release 2017-09-21

Fixes

Page Classifications: classification type (not set)
Fixed an issue that prevented a custom page classification from being removed (not set) once it had been applied to a page

Feature enhancements

Performance Optimization: Improved caching 
Performance of all Expert sites has been optimized by the addition of improved caching for built-in, bundled JavaScript and CSS.

Site Structure: Prevention of inadvertent new page creation
Currently, pro members who attempt to follow a link to a page that no longer exists will trigger the creation of a new page. Sites can now be configured to prevent this, and instead, deliver an error, "Page could not be found," with links to related articles.

Site Structure: Deletion of page children
Currently, pro members who attempt to delete a page have the option of leaving that page's children in place, which results in structure errors. Sites can now be configured to prevent this, and instead, warn the user that a specific number of child pages and files will be deleted.

Release 2017-09-28

Fixes

Touchpoints: IE and Edge browser compatibility
Fixed an issue that caused IE11 and Edge browsers to unexpectedly display HTML elements on pages with embedded Touchpoints 

Feature enhancements

Page Layout: z-index adjustment
To accommodate future development, we've adjusted the z-index of elm-header-user-nav from 999 to 990.

Site Structure: Prevention of inadvertent new page creation
Currently, pro members who attempt to follow a link to a page that no longer exists will trigger the creation of a new page. Sites can now be configured to prevent this, and instead, deliver an error, "Page could not be found," with links to related articles.

Site Structure: Deletion of page children
Currently, pro members who attempt to delete a page have the option of leaving that page's children in place, which results in structure errors. Sites can now be configured to prevent this, and instead, warn the user that a specific number of child pages and files will be deleted.

 

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