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MindTouch Success Center

Product release 2016-12-01

Feature enhancements


  • Attachment streaming
    We have improved the way we stream attachments in MindTouch which increases the speed and security of serving them to our customers across the world. Current links to attachments will not require code changes on your part. Learn more about attachment streaming in MindTouch.
  • X-Frame-Options security improvement
    We have added the ability to include the X-Frame-Options header on your site. This HTTP response header allows a site owner to determine if their site can be opened in an <iframe>, <frame>, or <object> tag. The primary purpose for using this header is to prevent clickjacking attempts where your site is embedded inside another site. Implementing this feature on your site will require you to white-list domains for third-party applications or integrations (e.g. Salesforce, Zendesk, etc.) that load your MindTouch content.

    Please contact MindTouch Support to configure this header on your site or for more information.
  • Relative links in the editor
    We have simplified how relative links appear in the editor. Previously, relative links used the prefix as a placeholder for the site path. We no longer need to use this prefix in the editor and it has been removed.

Bug fixes


  • Anchor space encoding
    Fixed an issue where spaces in anchor links were not encoded correctly and resulted in the link not working.
  • Editor Red Line not appearing between code blocks
    Fixed the editor Red Line functionality so that it will appear between the bottom of a code block and the top of a code comment block so it's easier to add content between them.
  • Screenshot of new line functionality in the editor
  • Removing a page permission caused auto scrolling
    Fixed a minor UI issue where removing a permission on the Restrict Access page caused the page to automatically scroll to the top.
  • Incorrect classification label
    Fixed classification links that appear at the bottom of articles that were displaying the classification tag name instead of the label text.
  • MindTouch 4 page overview migration
    Fixed the ability to migrate legacy page overviews into the new page summary field in page settings.
  • Links to page titles that contain {{ and }}
    Fixed an issue where creating a link to a page that has {{ and }} in the page title caused an error that deleted the page's content when the page with the link was saved.
  • Template directory last author column
    Fixed an issue when a user went to the template directory located at /Template:, the last author column would populate with the logged in user's name instead of the actual last author name.
  • Drag-n-drop inside the image dialog
    Fixed some inconsistency with the drag-n-drop behavior inside the Image dialog. Dropping an image into the dialog's Attach files tab instead of directly into the upload file field inside the tab, would open a new Attach file dialog and then close the Image dialog, instead of switching to the Image dialog's Options tab. Now you can drag-n-drop an image anywhere in the Attach file tab.
  • Multiple page reverted messages
    Fixed the duplicate status messaging that would sometimes appear when reverting to a previous version of a page.
  • Publish an article from Salesforce to MindTouch
    Fixed the Salesforce/MindTouch integration Publish an article from Salesforce to MindTouch which was unable to publish content to a MindTouch site.
  • "Replace all" unclickable
    Fixed an issue where users were unable to click into the Replace all field in the editor.
  • Copy hierarchy into itself
    Fixed an issue where trying to copy the parent of a hierarchy into its own hierarchy with the Overwrite existing page(s) and Copy all the children of this page as well settings was causing the copy action to fail.
  • Path revision history error messaging
    Fixed an issue where navigating to the Path Revision History page without a Path ID was throwing the wrong error message. Instead of "That path does not exist", it will now display "No path provided".

Upcoming feature enhancements


  • HelpRequest data
    You may have heard about our HelpRequest improvement initiative, Customer Insights Powered by New Data, that we completed over the summer. HelpRequests are an atomic unit of help delivered to a user across multiple channels such as your success center (page views, searches, etc.) and in-product contextual help. Soon we will be providing the ability to download that improved HelpRequest data to help you gain even more insights into how your site is being used.
  • Update to our search indexer
    We've added some performance and maintenance updates to our search indexer. To ensure the indexer has up-to-date information, we will be re-indexing all sites on Saturday, December 10th and Sunday, December 11th. During this time, you will not see any change in performance regarding user searching but any content added over that weekend will see a delay in being added or updated to search.  On December 16th, all MindTouch sites will be using our new and improved indexer.
  • Attachment streaming
    We have delayed the release of our upgraded attachment streaming for the next couple weeks. This new functionality will improve the way we stream attachments in MindTouch by increasing the speed and security of serving them to our customers across the world. Current links to attachments will not require code changes on your part.

Future deprecations


  • Contextual Help Migration
    MindTouch Touchpoints were released over the summer. These embeddable building blocks allow for the sharing of MindTouch content across multiple channels. Our contextual help Touchpoint was created to replace our older version of contextual help. Over the next few months, we will be converting these old implementations over to the new contextual help Touchpoint. We will be working with those of you still using the old version, to ensure a smooth transition over to the new contextual help Touchpoint.

    Why should I convert to the new contextual help?
    • Easier to create, customize, and use
    • Allows for the use of anchors links
    • Responsive design that works on any device or resolution

    We are targeting a support deprecation date for the old contextual help implementation on March 2, 2017. If you have any questions, comments, or concerns please contact MindTouch Support.
  • IE 10 Deprecation in May 2017
    Back in June, we announced the creation of a legacy browser experience that would allow users to view MindTouch content in deprecated browsers. At the time, we decided that Legacy Browser would work for IE 9 and below. Now that some time has passed and we have analyzed how MindTouch users view content in Internet Explorer, we would like to add IE 10 to that list in accordance with Microsoft's own End of Support announcement earlier this year.
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