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MindTouch Success Center

Product release 2016-12-08

Feature enhancements


  • There are no new feature enhancements this release.

Bug fixes


  • Base64 encoded images
    Fixed a couple of issues regarding Base64 encoded images. First, Base64 images were being removed by the editor if their data URI was larger than 4k. Second, in IE11, if an image was copied and pasted using the clipboard, it would generate a Base64 encoded image instead of attaching the image to the page.
  • Page scrolling with confirmation dialogs
    We fixed an issue where confirmation dialogs were allowing the page behind them to be scrolled.
  • Faceted search for articles
    Fixed a usability issue with faceted search performed on article pages. When set for your site, faceted search allows you to automatically filter results based on your position in the hierarchy. Before this fix, if you initiated a search on an article page (topic, reference, how to), you would see results for pages below the article you were currently viewing. Now, if you run a search from that same article page, you will see results based on the closest parent guide instead so you can see results from articles in the same section.
  • Links to non-existent MindTouch pages
    Fixed an issue where links to MindTouch pages that don't exist were not being handled correctly in the link dialog. Previously, these types of links would be deleted from the dialog and cause navigation errors in the browse and search tabs.
  • Backslash encoding issue in copy/move dialogs
    We fixed an issue where backslashes in page titles were not encoded correctly in the copy and move dialogs. This was causing the page path to render incorrectly.
  • Grammar plugin conflict while creating links
    Fixed an issue where creating a link from words highlighted by a third-party, grammar-checking plugin created several links instead of one.
  • Custom colors in the editor
    Fixed an issue where custom colors used in the editor were not being applied to certain HTML elements.
  • Find and replace not opening again after closing editor
    Fixed an issue where find and replace stopped working if you reopened the editor without refreshing the page.
  • Contextual help link on sitemap
    Fixed an issue where the contextual help link on the MT4 and TCS sitemap page was visible to anonymous and community members.
  • Find and replace highlighted incorrect terms
    We fixed an issue where the find and replace functionality in the editor view source mode was highlighting the wrong words.

Upcoming feature enhancements


  • HelpRequest data
    You may have heard about our HelpRequest improvement initiative, Customer Insights Powered by New Data, that we completed over the summer. HelpRequests are an atomic unit of help delivered to a user across multiple channels such as your success center (page views, searches, etc.) and in-product contextual help. Soon we will be providing the ability to download that improved HelpRequest data to help you gain even more insights into how your site is being used.
  • Update to our search indexer
    We've added some performance and maintenance updates to our search indexer. To ensure the indexer has up-to-date information, we will be re-indexing all sites on Saturday, December 10th and Sunday, December 11th. During this time, you will not see any change in performance regarding user searching but any content added over that weekend will see a delay in being added or updated to search. On December 16th, all MindTouch sites will be using our new and improved indexer.
  • Structured Data improvement
    Starting in two weeks, all MindTouch sites will have the ability to add publisher information (company name and URL) to the Structured Data we automatically generate for your site. This information will make it easier to identify and associate your company with your MindTouch site. Structured Data makes your content eligible for display as Rich Results and Knowledge Graph cards in Google search results.

Future deprecations


  • Contextual Help Migration
    MindTouch Touchpoints were released over the summer. These embeddable building blocks allow for the sharing of MindTouch content across multiple channels. Our contextual help Touchpoint was created to replace our older version of contextual help. Over the next few months, we will be converting these old implementations over to the new contextual help Touchpoint. We will be working with those of you still using the old version, to ensure a smooth transition over to the new contextual help Touchpoint.

    Why should I convert to the new contextual help?
    • Easier to create, customize, and use
    • Allows for the use of anchors links
    • Responsive design that works on any device or resolution

    We are targeting a support deprecation date for the old contextual help implementation on March 2, 2017. If you have any questions, comments, or concerns please contact MindTouch Support.
  • IE 10 Deprecation in May 2017
    Back in June, we announced the creation of a legacy browser experience that would allow users to view MindTouch content in deprecated browsers. At the time, we decided that Legacy Browser would work for IE 9 and below. Now that some time has passed and we have analyzed how MindTouch users view content in Internet Explorer, we would like to add IE 10 to that list in accordance with Microsoft's own End of Support announcement earlier this year.
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