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Author training

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Once you have completed our beginner training and learned the basics, it is time to learn how to work with content. Content is the key to a successful MindTouch deployment. To be more specific, rich content with in-depth material written by a wide variety of subject matter experts and stakeholders will drive project adoption and create an atmosphere of collaboration. The more stakeholders contribute to MindTouch, the more value your MindTouch site will deliver to your organization.

Your next step is to to coordinate and attend author training. The author training seminar is one hour long and is recorded to share with those who may not be able to attend. The training covers how to structure, add, and edit content in your MindTouch site. Most of these features are only accessible to author, editor or admin roles. This article is most valuable for support agents, technical writers and site owners.

Author training agenda

Work with drafts

  1. Create drafts
    1. Anonymous and community members do not see unpublished placeholder
    2. One draft per page
  2. Publish drafts
  3. Unpublish drafts
  4. Draft hybrid mode for certain pro members

Import existing content

  1. How much content do you have to import?
  2. Copy content from Microsoft Word
    1. Paste from Microsoft Word button
    2. Clear formatting
    3. Reapply formatting

Use the editor

  1. Attach files
    1. Do not appear on categories, and guides
    2. Embed files in a page
  2. Create links
  3. Apply styles
  4. Enhance documentation with videos
  5. View page revisions​
  6. Add a media repository
    1. Upload images
    2. Reuse images
    3. Create structure
    4. Set permissions

Site security

  1. Site-wide security
  2. Page-level restrictions
    1. Permission inheritance from parent during page creation
    2. Page restrictions
      1. Public
      2. Semi-public
      3. Semi-private
      4. Private
    3. Permissions list
      1. Role grants on pages
      2. MindTouch always examines user type
    4. Restrict access for sub-pages
      1. Keep difference of changes
      2. Overwrite permissions
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