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NICE CXone Expert

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Where to use CXone Expert

CXone Expert (CXE) can be used anywhere in the world, and in any industry or organization. Uses CXE as a standalone knowledge management tool, or integrate it with your existing CRM platform to increase ticket deflection, reduce support burden, and improve agent responses for better interactions across any channel your customers use. CXone Expert reduces friction in:

  • Enterprise
  • Small Business
  • Healthcare
  • Financial Services
  • Business Process Outsourcers (BPO)
  • Government and Education
  • Retail
  • Telecommunications
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