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MindTouch Success Center

Downloadable Reports

Applies to:
MindTouch (current)
Role required:
Admin
Some MindTouch reports include the option to download a CSV of the data.

Prerequisites

Reports with download options

Reports are available either through the Control Panel or Dashboard. The download links within MindTouch reports vary depending on the report.

Control Panel downloadable reports

Users - look for a Users CSV button.
Users-CSV.png

User2Group - look for a Group Membership CSV button.
Group-Membership-CSV.png

Groups - look for a Groups CSV button.
Groups-CSV.png

Dashboard downloadable reports

Help Request Usage

To download HelpRequest Usage, scroll down on the page for the Report download section with a drop-down menu to select a time period and a Download button. If needed, unzip the .csv.gz file that downloads.

Report-Download-Dropdown.png

Search Terms and Queries

To download Search terms and Queries, scroll down on the page for the Report download section with a drop-down menu to select a time period and a Download button. If needed, unzip the .csv.gz file that downloads.

Report-Download-Dropdown.png

Site Activity

To download Site Activity, scroll down on the page for the Report download section with a drop-down menu to select a time period and a Download button. If needed, unzip the .csv.gz file that downloads.

Report-Download-Dropdown.png

Community Scoring

To download Community Scoring Report, look for an info box right above the report chart and click "CSV file" to download.

Community-Scoring-Report-Download.png

Content Aging

To download Content Aging Report, look for an info box right above the report chart and click "CSV file" to download.

Content-Aging-Report-Download.png

Search Insights

No download option for Search Insights report.

Site History

To download Site History, scroll down on the page for the Report download section with a drop-down menu to select a time period and a Download button. If needed, unzip the .csv.gz file that downloads.

Report-Download-Dropdown.png

Site Structure Analysis

To download Site Structure Analysis, click the Download CSV button in the top right below the filter options.

Report-Download-CSV-Button.png

User Activity

To download User Activity, scroll down on the page for the Report download section with a drop-down menu to select a time period and a Download button. If needed, unzip the .csv.gz file that downloads.

Report-Download-Dropdown.png

Draft History Report

To download Draft History Report, scroll down on the page for the Report download section with a drop-down menu to select a time period and a Download button.

Report-Download-Dropdown.png

Page Classification Report

After you specify filters and the table populates with the pages meeting the filter criteria in the Page Classification Report, select one or multiple results in the table to activate the Export list of pages button.

Page-Classification-Report-Download.png

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