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User Comparison Report

Applies to:
MindTouch (current)
Role required:
Admin
Compare how different users within your organization contribute to content.

► Video: User Comparison Report 

The data for this report has been collected since January 1, 2018 and is current through each previous day due to nightly data processing.

Access User Comparison report

Navigate to Site tools > Dashboard > Contribution Reports > User Comparison.

The User Comparison report is only accessible by users with Admin role, but the report includes export options to download or email the data.

Depending on query size, data may take up to a minute to load. A spinning wheel indicator will appear until each data component loads and the Stop button will change to Run when all components complete loading. 

report-loading-indicator.png

Site Contributions report.png

Report components

Export options (gear icon)

  • Download as PDF
  • Download as CSVs
  • Send (email reports immediately)
  • Schedule (email reports on a schedule)

Filters and Run

  • Date
  • User
  • Group
  • Contribution Type
  • Run button

Data

User Comparison Overview

Format: Tiles showing number of Created, Edited, Moved, and Deleted (totals with comparisons to previous period)

User-Comparison-overview-tiles.png

Interaction options:

  • Hover over a tile to show and click 3 dots menu for Download Data options
    Contribution-Reports-3-Dots-Download-Data.png

User Contributions Over Time

Format: Line graph

Interaction options:

  • Hover over graph to show and click 3 dots menu for Download Data options
    Contribution-Reports-3-Dots-Download-Data.png
  • Click a chart label (username) to toggle each user off or back on in the line graph
  • Hover over any part of the line graph to see a details popup of date and specific value
    User-Comparison-line-chart-details.png
  • Click any part of the line graph to see drill options to Explore (popup data table with download option), Drill into Date (popup data table with download option), or Dashboards (refreshes page with relevant user filter applied).
    User-Comparison-line-chart-drills.png

Contributions by user

Format: Bar chart

Interaction options:

  • Hover over chart to show and click 3 dots menu for Download Data options
    Contribution-Reports-3-Dots-Download-Data.png
  • Click a chart label (username) to see drill option for Dashboards (refreshes report with relevant user filter applied).
    User-Comparison-bar-chart-user-drills.png
  • Hover over any part of the bar chart to see a details popup of user and specific value
    User-Comparison-bar-chart-details.png
  • Click any part of the bar chart to see drill options to Explore (popup data table with download option) or Dashboards (refreshes page with relevant filters applied or refreshes page to Group Comparison Report with relevant filters applied).
    User-Comparison-bar-chart-drills.png
  • Click the chart labels (CreatedDeletedEditedMoved) to toggle each contribution type off or back on in the stacked bar chart
    site-contributions-barchart-labels-toggle-on.png
    site-contributions-barchart-labels-toggle-off.png

Filter tips

  • Auto-suggest: For User, Group, and Contribution Type filters, click into each filter field with is equal to (default) filter type selected to trigger the auto-suggest options before using other filter types.
  • Filter field entries: Ensure selected filter field entries are accepted with grey background before clicking Run. Filter field entries are case sensitive.

User-Comparison-Filters.png

Limitations

  • Data settling period: The data for the most recent previous day should be considered incomplete and will likely increase (usually by less than 1%) the following day.
  • The report times out after 1 hour of inactivity - refresh browser to reconnect or see 401 error troubleshooting
  • Report labels are not localized on non-English MindTouch sites
  • The report service, powered by Looker, has weekly maintenance hours when reports may be unavailable
    • Sunday and Wednesday: 4am-6am UTC (9pm-11pm Pacific)

Video: User Comparison report

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