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Add feedback to custom articles

Custom page types that do not use default templates will not display article rating and feedback options by default. Use CSS to display article rating and feedback options.
  1. Configure article feedback as desired.
  2. Find the class name of your custom article type.
    Custom article types inject a class name to the <body>tag of each page they occur on. For example, if you have a custom article type set to "FAQ," the class name injected into the <body> is faq.  You need the class name to target the CSS in later steps. If you are unsure of the class name for your custom article type, find it via one of the following options:
    • Via developer tools (most browsers): Navigate to one of the custom articles on which you want the feedback form to appear. Right-click anywhere on the page and select Inspect.
    • Via the control panel: Navigate to Control panel > System SettingsClassifications. Under the Article type classification, look for the custom article's tag value.
  3. Navigate to Control panelBrandingCustom Site CSS and add the following CSS, replacing faq with your custom article class:
    .columbia-article-faq .mt-feedback-rating-container {
        display: block;
    }
    
  4. Click Save.
  5. Navigate to your custom article and verify the form displays.
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