Import content from legacy systems or external systems into your MindTouch site.
Why import legacy content?
- Instantly index all content for search
- Centralize your knowledge
- Provide knowledge analysis and feedback
- Provide support agents access to content
- Manual import
- Recommended for less than 300 pages
- Ensures that your content is current and in alignment with your documentation standards
- Assisted import
- Recommended for 300 or more pages
- Contact your Customer Success Manager to begin an import analysis executed by MindTouch specialists
Assisted import process
At MindTouch, we have developed a process that aligns expectations and mitigates risk to prevent inconsistencies that could be compounded across hundreds or thousands of pages.
Be prepared to provide the following materials/information:
- A sample (3% or more) of your knowledge in HTML or .CHM format.
- The total count of all your HTML files.
- The source application that was used to generate your HTML content.