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MindTouch Success Center

Import a site archive

Applies to:
MindTouch (current)
Role required:
Admin
Import specific hierarchies or your entire MindTouch archive into a site using the import/export manager.

Prerequisites

  1. Before importing your MindTouch archive, upload your archive to a secure file sharing service and a generate a URL for use. That URL must trigger a download when clicked (not direct you to a page to download).
  2. Have administrative access.
  3. Go to path /special:importexport. If this page isn't currently available in your MindTouch instance, contact support.

Test import

Begin with a test import identify any errors in the import process.

  1. From/special:importexport , select the Import tab.
  2. Enter your email into the Email address field.
  3. Paste the URL of your uploaded archive into the URL of archive to import field.
  4. Check the Test import box.
  5. Click the Import button.

Your archive will not be imported, but you will receive an email that includes:

  • Email header confirming Import Test Run Complete or Import Test Run Failed.
  • Email CSV attachment containing a detailed list of errors.

Import your site archive

  1. From/special:importexport , select the Import tab.
  2. Enter your email into the Email address field.
  3. Paste the URL of your uploaded archive into the URL of archive to import field.
  4. Click the Import button.
  5. The status bar at the top of the import/export manager will provide updates on your import status.
  6. You will receive an email notification at your specified email address that also includes a link to your error report.
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