Skip to main content
NICE CXone Expert

Our office will be closed Thursday and Friday Nov. 24-25 for Thanksgiving.

Expert Success Center

Keep URL's from shortening/truncating

Issue

URLs will truncate like the one below:

https://www.example.com/first_path_i...hird_path_item

Resolution

To resolve...

  1. Use Command + Shift + V to paste the link without any formatting (pasting the link in regularly and selecting "remove format" under "Format" does the same thing).
  2. Highlight the link and under the "Format" tab in the Editor, select "Regular text (no wiki formatting)"
  • Was this article helpful?