This solution is custom-configured for each client by MindTouch Professional Services. Elements and labels may differ from what is documented.
This solution became generally available April 5, 2019 and is only implemented by request for each MindTouch site.
At least one template will be implemented when Capture Manager is enabled on your site and you can add or modify templates as needed.
Capture Manager Template requirements
Add a Capture Manager Page Template
- Follow instructions to create a custom page template.
- In the template Page settings, ensure that Article type is set to How-to or Reference.
- For the template to also appear in Capture Manager for Service Cloud, select an option for Capture Manager Integration in Template Properties.