Reports unavailable - 401 error
Troubleshooting for authentication 401 error - "You are not authenticated to view this page."
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1 hour timeout period
Issue: Reports time out after 1 hour of inactivity.
Resolution: Refresh your browser.
Third-party cookies required
Resolution: Modify browser or extension settings to allow third-party cookies for your MindTouch site domain.
- In Safari, deselect the Website tracking setting.