Working with reports and analytics to achieve customer insights.
- Common Metric Terms and Definitions
- Definitions for common metrics found in MindTouch Analytic reports.
- Export and Download Options for Reports
- Admin users can download, send immediately via email, or schedule emails of report data.
- Reports unavailable - 401 error
- Troubleshooting for authentication 401 error - "You are not authenticated to view this page."
- Unzip downloaded .gzip, csv.gz, or .zip file
- Some MindTouch reports download as a ZIP file into your default downloads folder.