Analytics
Reports deliver insight into the usage and efficiency of your content.
- Contribution Reports
- Reports to understand how your contributors create and edit content.
- Customer Experience Reports
- Reports to understand how customers and agents are consuming content.
- Site Reports
- Reports to understand activity across your site.
- Using Analytics and Reports
- Working with reports and analytics to achieve customer insights.
- Data Tools
- Leverage third-party data sources, such as Google Analytics, for additional insight to your customer journey.