GeniusLink is a series of best practices integration points to connect MindTouch to your preferred CRM. This integration is very common among MindTouch customers to empower support, sales and sales teams. Once integrated, you can expect to:
- Expedite sales by enabling sales reps and sales engineers
- Report on knowledge usage within your sales, support and marketing team
- Empower support agents to search, share and suggest knowledge
This guide is most valuable for support agents, content managers, and site owners. If your company uses Salesforce, download our Salesforce app.