Install Onelogin RADIUS Mobile Network Configuration File
Confirm that the user is not locked out of onelogin.
Then make sure user is aware that they will need their Onelogin credentials to install the configuration file.
Also be sure user has the most recent configuration file. The file can be downloaded here:
- MindTouch2018 - 2.0.mobileconfig
- If they don’t update them with the latest version off IT flash drive. File is labeled “MindTouch2018 - 2.0.mobileconfig”
Then open finder / run file “MindTouch2018 - 2.0.mobileconfig”
Follow the prompts by clicking “Continue” until you reach a login window
Have the user enter their Onelogin email and password
- If this credential does not match what the radius has on file user will NOT be able to access network, if user can’t remember their password it will need to be reset through Onelogin.
Once the users password has been entered correctly click “Install”
Once installation is complete connect to the “mindtouch” network
If the attempt to connect to the MT network failed the user entered their password/email incorrectly. repeat steps shown above.
Please email firstname.lastname@example.org if issues persist.