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MindTouch Success Center

Editor Lite

Editor Lite is a streamlined editing panel that gives agents exactly what they need to create knowledge while in Salesforce.

Use Cases

Editor Lite tools

  • Save, Discard changes
  • Undo, Redo
  • Heading 1, Heading 2, Heading 3, Heading 4, Heading 5
  • Bold, Italic, Underline
  • Numbered list, Bulleted list
  • Content Templates
  • Tools Panel


Editor Lite limitations

To simplify authoring for agents using Service Cloud, Editor Lite does not have the following tools found in the full MindTouch Editor:

  • Formatting text color
  • Formatting text size
  • Removing text formatting
  • Formatting text alignment
  • Formatting text indentation
  • Formatting tables
  • Find and replace
  • Insert content reuse
  • Insert path
  • Insert video
  • Insert anchor
  • Insert horizontal line
  • Insert page break
  • Insert special character
  • Help menu
  • View Source

Any page created via Editor Lite can also be edited with the full MindTouch Editor if you access your MindTouch site directly instead of through MindTouch for Salesforce.

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