- Customers searching in Community Cloud for answers - with a single search, they can find existing information in community discussions and discover real-time authoritative content to resolve issues
- Customer submitting a case through Community Cloud contact form - they automatically get suggestions self-solve before they submit a ticket to contact support
For more information, visit the MindTouch for Salesforce integration page.
To implement MindTouch for Salesforce Community Cloud integration, contact your Customer Success Manager.
The latest version of MindTouch