This page applies to:SAP Knowledge Central by MindTouch
Integrate MindTouch tools into SAP Customer for Cloud (C4C).
- Create a C4C instance
- Integrate MindTouch search
Use the following MindTouch HTML code: https://success.mindtouch.com/
Documentation/SAP_Knowledge_ Central_by_MindTouch/ Integration/Integrate_with_ your_SAP_CRM_system/SAP_CRM_ system_integration_points/ Integrate_Search_into_your_CRM
- Perform C4C integration steps
Follow the instructions outlined in the C4C integration setup instructions.
- Integrate MindTouch customer insights
- Integrate the customer insights tool (includes customer activity, publish, and link to case) using the steps in the C4C integration setup instructions.