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MindTouch Success Center

Editor Lite

Editor Lite is a streamlined editing panel that gives agents exactly what they need to create knowledge while in Salesforce.

Editor Lite tools

  • Save, Discard changes
  • Undo, Redo
  • Heading 1, Heading 2, Heading 3, Heading 4, Heading 5
  • Bold, Italic, Underline
  • Numbered list, Bulleted list
  • Content Templates
  • Tools Panel


Editor Lite limitations

To simplify authoring for agents using Service Cloud, Editor Lite does not have the following tools found in the full MindTouch Editor:

  • Formatting text color
  • Formatting text size
  • Removing text formatting
  • Formatting text alignment
  • Formatting text indentation
  • Formatting tables
  • Find and replace
  • Insert content reuse
  • Insert path
  • Insert video
  • Insert anchor
  • Insert horizontal line
  • Insert page break
  • Insert special character
  • Help menu
  • View Source

Any page created via Editor Lite can also be edited with the full MindTouch Editor if you access your MindTouch site directly instead of through Capture Manager for Service Cloud.

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