This page applies to:SAP Knowledge Central by MindTouch
These articles instruct how to integrate MindTouch tools into your CRM and ticketing systems.
- Gain insight into customer activity
- Integrate a Customer Insights panel into your SAP CRM to see a full history of customer page views and search activity.
- Integrate a "Suggest Article" workflow
- Integrate a MindTouch publish experience into your existing SAP CRM.
- Integrate search into your CRM
- This article explains how to integrate a powerful, user-friendly MindTouch search experience into your existing SAP CRM.
- Integrate with an existing analytics platform
- This article explains how to bring data from MindTouch into your existing analytics platform.
- Link search to your cases
- This article explains how to extend the Mindtouch search experience in your SAP platform to include Link to Case.
- Troubleshoot your SAP integrations
- This article explains common troubleshooting steps to take when creating a generic MindTouch integration in your SAP CRM.