Extend the best answer to a question or problem into the the relevant environment for effortless support experiences:
- Define integration use cases - understand what user experiences need to be supplemented with product or service content
- Extend the most relevant and up-to-date help content - extend relevant knowledge content within your SAP cloud solution
- Allocate the right project resources - include the appropriate internal and external teams to successfully complete the required integrations
The possible applications of knowledge across an organization is expansive. SAP Knowledge Central by MindTouch can be configured to help customers and users find answers to problems or questions with a low effort experience.