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MindTouch Success Center

CRM Integrations

CRM Integrations
Integrate MindTouch content and user behavior data into your CRM and ticketing systems, including Salesforce, SAP, and Zendesk.

Benefits to your agents

  • Access to your MindTouch documentation from any ticket
  • Create a new article from a support ticket
  • Associate articles with a case with a single click

Benefits to your customers

  • Faster response times for support
  • Easier access to documentation as it is being published by agents
  • Improved self-service content
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