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MindTouch Success Center

CRM Integrations

CRM Integrations
Integrate MindTouch content and user behavior data into your CRM and ticketing systems, including Salesforce, SAP, and Zendesk.

Benefits to your agents

  • Quick access to your MindTouch documentation from any ticket.
  • Ability to create a new article from a support ticket.
  • Ability to associate articles with a case with a single click.
  • Centralized location for all documentation.

Benefits to your customers

  • Faster response times for support.
  • Easier access to documentation as it is being published by agents.
  • Improved self-service content. 
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