Integrations
Touchpoints | CRM Integrations | API Documentation | Legacy Integrations
Extend your MindTouch content into other systems: CRM, company website, ecommerce, within your product, and more. At the center of Mindtouch integrations is a set of connectors we call Touchpoints. Our open API is also available for developers to further customize MindTouch content integrations.
- Touchpoints
- Touchpoints are integrations that extend your MindTouch content to embed within any web property or application.
- CRM Integrations
- Integrate MindTouch content and user behavior data into your CRM and ticketing systems, including Salesforce, SAP, and Zendesk.
- API Documentation
- Extend the functionality of your MindTouch content with the MindTouch API.
- Legacy Integrations
- We no longer support these integrations, but the documentation is available for reference.
- Zendesk User Guide Integration (Legacy)
- Publish an article from Salesforce GeniusLink (Legacy)
- Create KCS reports in Salesforce Service Cloud
- Integrate search with your Salesforce case submission (Legacy)
- Convert legacy F1 to Contextual Help Touchpoint
- GeniusLink for Salesforce (Legacy)
- GeniusLink for Salesforce Installation Guide (Legacy)
- Create a generic ticket submission form (Legacy)
- Add search to your "Submit Ticket" form (Legacy)
Custom integrations
For guidance to connect marketing tools or web analytics, contact your Customer Success Manager or get Expert Help through MindTouch Professional Services.