Integrations
Extend MindTouch content into other application or systems with embeddable web widgets or a secure API.
At the center of Mindtouch integrations is a set of connectors we call Touchpoints. Our open API is also available for developers to further customize MindTouch content integrations.
- Touchpoints
- Touchpoints are integrations that extend your MindTouch content to embed within any web property or application.
- MindTouch for Salesforce
- MindTouch for Salesforce is a set of integrations that allow you to extend your MindTouch knowledge where your customers and agents need it most in Community Cloud or Service Cloud.
- CRM Integrations
- MindTouch can be configured to surface MindTouch content and user behavior data into any CRM or ticketing system.
- SAP Integrations
- Integrate knowledge into your organization's SAP cloud solution.
- MindTouch for Zendesk
- Integrate MindTouch with Zendesk for customer engagement and ticket-deflection.
- API Documentation
- Extend the functionality of your MindTouch content with the MindTouch API.
- Enterprise and Federated Search
- Learn how integrations with Enterprise and Federated Search providers can extend your MindTouch content.
- Legacy Integrations
- We no longer support these integrations, but the documentation is available for reference.
- Zendesk User Guide Integration (Legacy)
- Publish an article from Salesforce GeniusLink (Legacy)
- Create KCS reports in Salesforce Service Cloud
- Integrate search with your Salesforce case submission (Legacy)
- Convert legacy F1 to Contextual Help Touchpoint
- GeniusLink for Salesforce (Legacy)
- GeniusLink for Salesforce Installation Guide (Legacy)
- Create a generic ticket submission form (Legacy)
- Add search to your "Submit Ticket" form (Legacy)
Custom Integrations
For expert guidance to connect marketing tools or web analytics, contact MindTouch experts.
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