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Map content IDs to F1 contextual help (SAP KC)


Content ID Mapping allows you to create links and to manage the articles they resolve to within MindTouch.


The Content ID Mapping provides flexibility for users implementing MindTouch Contextual Help to allow them to add generic URLs/URIs within their application/site and then manage the relationship for those links within MindTouch through the Content ID Manager. 

When to use this feature?

When deploying MindTouch Contextual Help, the default deployment is to use a hard coded link and our javascript embed to load the article.  When adding the links into your application or site, you want to decrease the need to have to update.  


SAP Knowledge Central by MindTouch
Launching and maintaining your MindTouch site requires numerous stakeholders from your organization. Each stakeholder has various responsibilities such as Content, Branding, Integration, Security and more. The MindTouch documentation is organized by responsibilities. Each responsibility contains documentation and tasks to help educate and drive completion.
Administer your site.
Learn how to use the MindTouch Control Panel to properly administer your site. The Control Panel allows you to manage users, manage groups, restore deleted content and more. These guides are most valuable for Administrators and Site Owners.
Analyze your site.
Discover the best ways to analyze your content and community feedback in MindTouch. This guide is most useful for Content Managers and Site Owners.
Build your architecture.
Employ a content structure that is navigable and intuitive to your user personas. Leverage the MindTouch content structure framework to create a structure that is built for search, navigation and discovery. This guide is most valuable for Technical Writers, Content Managers and Site Owners.
Authenticate your users.
Provide your users with a seamless authentication experience. MindTouch offers support for many authentication providers including LDAP, Active Directory, ADFS and SAML 2.0. This guide is most useful to Administrators and Site Owners.
Authenticate via SSO (SAP KC)
Provide your users with a seamless MindTouch authentication experience via single sign-on (SSO).
Brand your site.
Impress your users and internal stakeholders with a beautifully branded MindTouch site. Successful branding drives adoption, increases brand equity and builds credibility. This guide is most valuable for graphic designers and web developers.
Branding: Best Practices (SAP KC)
Find guidance on achieving superior results with MindTouch Best Practices. Our Best Practices are your authoritative source on successfully leveraging the power of your content.
Brand via self-service (SAP KC)
MindTouch has the ability to be completely white-labeled to match your brand identity. Keep in mind that branding your MindTouch site requires some experience with HTML, CSS and possibly JavaScript. This guide is most valuable for Designers and Developers.
Manage your content.
Knowledge is the key to a successful MindTouch deployment, and whether you're involved with importing, creating, securing or managing, it's crucial to be proficient with the tools that are available to you. This guide is most valuable for Consumers, Technical Writers, Support Agents, Subject Matter Experts and Site Owners.
Add and edit content (SAP KC)
​Create high quality content that is engaging and educational. Being an expert author ensures that your content is thorough, accessible and consistent.
Integrate with SAP.
SAP Knowledge Central by MindTouch provides an intuitive interface for your agents to interact with your customers through multiple channels, including social media. Integrating SAP Knowledge Central by MindTouch with your SAP CRM system allows your agents to access automatic help recommendations in the SAP interface.
Optimize your content.
Take your content to the next level by enriching it with media, related articles, conditional content, syntax highlighting and more. Enriching your content will drive adoption and SEO while creating expert users and deflecting support inquiries. This guide is most valuable for Technical Writers, Subject Matter Experts and Content Managers.
Develop with scripts.
Successfully leverage the power of MindTouch and your content by enhancing your site with scripts such as our built-in programming language DekiScript and the MindTouch API. This guide is most valuable to Technical Writers and Developers.
Enhance with APIs (SAP KC)
Enhance your site with the MindTouch API documentation.
API calls (SAP KC)
Whether you're just getting started or building an advanced KaaS integration, you'll find a variety of API examples to serve your needs.
$files (SAP KC)
This page contains a list of all the API methods in the "$files" category.
analytics (SAP KC)
This page contains a list of all the API methods in the "Analytics" category.
archive (SAP KC)
This page contains a list of all the API methods in the "Archive" category.
files (SAP KC)
Use the Files methods to update file attachments, copy files, move files, edit file properties and more.  Files can be attached to one Page but used in many pages.  Files inherit the permissions of the page they are attached to so if you attach a file to a private page, it will require user grants to access it.  The text in certain file types such as .pdf, docx and others are indexed by the MindTouch search engine and will show up in the MindTouch search results.
pages (SAP KC)
Use the Pages methods to retrieve a list of all MindTouch pages, retrieve individual pages, update existing pages, move pages, rate pages, view page revisions, add tags to pages and more.  Each MindTouch page has a unique ID that can be used in the API call to access all of the page properties.
Secure your site.
Enrich your site by understanding MindTouch security standards including page restrictions, IP restrictions, login, session timeouts and more. This guide is most valuable for Content Managers and Site Owners.
Start here.
Now that you have your MindTouch site, you can't wait to dive in and get started leveraging your content. No problem. Find everything you need in our Quick Start Guide to help you along the way to building your site.