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Map content IDs to F1 contextual help (SAP KC)


Content ID Mapping allows you to create links and to manage the articles they resolve to within MindTouch.


The Content ID Mapping provides flexibility for users implementing MindTouch Contextual Help to allow them to add generic URLs/URIs within their application/site and then manage the relationship for those links within MindTouch through the Content ID Manager. 

When to use this feature?

When deploying MindTouch Contextual Help, the default deployment is to use a hard coded link and our javascript embed to load the article.  When adding the links into your application or site, you want to decrease the need to have to update.  


SAP Knowledge Central by MindTouch
Launching and maintaining your MindTouch site requires numerous stakeholders from your organization. Each stakeholder has various responsibilities such as Content, Branding, Integration, Security and more. The MindTouch documentation is organized by responsibilities. Each responsibility contains documentation and tasks to help educate and drive completion.
Administer your site.
Learn how to use the MindTouch Control Panel to properly administer your site. The Control Panel allows you to manage users, manage groups, restore deleted content and more. These guides are most valuable for Administrators and Site Owners.
Analyze your site.
Discover the best ways to analyze your content and community feedback in MindTouch. This guide is most useful for Content Managers and Site Owners.
Build your architecture.
Employ a content structure that is navigable and intuitive to your user personas. Leverage the MindTouch content structure framework to create a structure that is built for search, navigation and discovery. This guide is most valuable for Technical Writers, Content Managers and Site Owners.
Authenticate your users.
Provide your users with a seamless authentication experience. MindTouch offers support for many authentication providers including LDAP, Active Directory, ADFS and SAML 2.0. This guide is most useful to Administrators and Site Owners.
Brand your site.
Impress your users and internal stakeholders with a beautifully branded MindTouch site. Successful branding drives adoption, increases brand equity and builds credibility. This guide is most valuable for graphic designers and web developers.
Manage your content.
Knowledge is the key to a successful MindTouch deployment, and whether you're involved with importing, creating, securing or managing, it's crucial to be proficient with the tools that are available to you. This guide is most valuable for Consumers, Technical Writers, Support Agents, Subject Matter Experts and Site Owners.
Add and edit content (SAP KC)
​Create high quality content that is engaging and educational. Being an expert author ensures that your content is thorough, accessible and consistent.
Content Management: Best Practices (SAP KC)
Find guidance on achieving superior results with MindTouch Best Practices. Our Best Practices are your authoritative source on successfully leveraging the power of your content.
Classify and tag content (SAP KC)
Classify and tag your content, and you perform one of the most important tasks to maximize your SEO. In only a few steps, tag your content to optimize your search structure.
Create and edit templates (SAP KC)
Add page summary
Content Management: FAQs (SAP KC)
Have a MindTouch question? Likely you are not alone. Peruse our FAQs to find answers to the most commonly asked questions.
Integrate with SAP.
SAP Knowledge Central by MindTouch provides an intuitive interface for your agents to interact with your customers through multiple channels, including social media. Integrating SAP Knowledge Central by MindTouch with your SAP CRM system allows your agents to access automatic help recommendations in the SAP interface.
Optimize your content.
Take your content to the next level by enriching it with media, related articles, conditional content, syntax highlighting and more. Enriching your content will drive adoption and SEO while creating expert users and deflecting support inquiries. This guide is most valuable for Technical Writers, Subject Matter Experts and Content Managers.
Enhance the user experience (SAP KC)
Enhancing the user experience is at the heart of MindTouch.
Enhance with media (SAP KC)
Whether your readers are requesting more visual content or you are ready to push your content to the next level, MindTouch provides a great platform for embedding videos.
Develop with scripts.
Successfully leverage the power of MindTouch and your content by enhancing your site with scripts such as our built-in programming language DekiScript and the MindTouch API. This guide is most valuable to Technical Writers and Developers.
Enhance with APIs (SAP KC)
Enhance your site with the MindTouch API documentation.
API calls (SAP KC)
Whether you're just getting started or building an advanced KaaS integration, you'll find a variety of API examples to serve your needs.
$files (SAP KC)
This page contains a list of all the API methods in the "$files" category.
analytics (SAP KC)
This page contains a list of all the API methods in the "Analytics" category.
archive (SAP KC)
This page contains a list of all the API methods in the "Archive" category.
comments (SAP KC)
This page contains a list of all the API methods in the "Comments" category.
console (SAP KC)
This page contains a list of all the API methods in the "Console" category.
contextmaps (SAP KC)
This page contains a list of all the API methods in the "Contextmaps" category.
Secure your site.
Enrich your site by understanding MindTouch security standards including page restrictions, IP restrictions, login, session timeouts and more. This guide is most valuable for Content Managers and Site Owners.
Start here.
Now that you have your MindTouch site, you can't wait to dive in and get started leveraging your content. No problem. Find everything you need in our Quick Start Guide to help you along the way to building your site.
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