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Understand the Related Articles feature (SAP KC)

Related Articles automatically recommend articles related to the content you are looking at based upon the HelpRank Algorithm. 

Related Articles

Related Articles are automatically calculated based upon the HelpRank algorithm to list articles most relevant to the article the user is reading.

As an author you can influence the HelpRank algorithm by adding custom tags to a page. Once you add a custom tag to your page, it will adjust the algorithm and the Related Articles section will first display any articles which contain common custom tags: