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GeniusLink integration into C4C (SAP KC)

Follow the steps below to integrate GeniusLink into C4C:

  1. Create a C4C instance
  2. Integrate MindTouch search

    MindTouch HTML widget code:

    C4C integration steps
  3. Integrate GeniusLink Insights (Customer Activity, Publish, Link to Case)

    Using the steps in the C4C integration steps (linked above), integrate other widget scenarios.
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