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Integrate with your SAP CRM system (SAP KC)

Integrate with your SAP CRM system (SAP KC)
Take advantage of all that MindTouch has to offer by integrating with your CRM.

GeniusLink is a series of best practice integration points to connect MindTouch to your preferred SAP CRM system. This integration is common among MindTouch customers to empower support, sales and sales teams. Once integrated, you can expect to:

  • Expedite sales by enabling sales reps and sales engineers.
  • Report on knowledge usage within your sales, support and marketing team.
  • Empower support agents to search, share and suggest knowledge.

This guide is most valuable for support agents, content managers, and site owners.  

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