This page applies to:SAP Knowledge Central by MindTouch
MindTouch provides integration with web analytics applications to provide additonal insight about your users and their interaction with your documentation. These articles are most useful for Subject Matter Experts, Content Managers and Site Owners.
What are the benefits of this feature?
Using web analytics will provide additional insight about your documentation including information around the following questions:
- How do my users get to my documentation?
- How much time do they spend on a single article?
- What keywords do they use on search engines to find my documentation?
- What type of technology are they using? (i.e. browser, operating system, mobile device)
- Are they following a funnel I've set up?