This page applies to:SAP Knowledge Central by MindTouch
Integrating chat with your MindTouch site will allow you to engage with your visitors to provide a better customer experience. These articles are most valuable Support Agents and Site Owners.
Chat provides your users a direct connection to your team at critical junctures in their buying, evaluation, and troublehsooting process. Adding a Chat integration to your MindTouch site will allow you to engage your users at a higher level.