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TCS to Responsive upgrade (1 step) (TCS)

MindTouch will work with you to help upgrade your MindTouch TCS instance to a MindTouch Responsive deployment.  Through this upgrade, MindTouch will provide assistance and training to guarantee a successful launch.


Customer Action


Attend training with MindTouch. This is optional and provided weekly over screenshare. There are 3 sessions and each is 1 hr.  (Beginner, Author, Admin)

Step 1:

Receive a MindTouch Responsive staging instance for branding application

Step 2:

Brand MindTouch Responsive Staging instance

  • Apply Logo

  • Add CSS styles

  • Apply Header/Footer


MindTouch will lock down and clone your production site.  There will be read only access on your TCS site while we finalize the upgrade.

Owner: MindTouch

Step 3:

Short meeting to receive review and walk through Responsive site (cloned instance)

Step 4:


Review Responsive site 10 days

  • Make any structure enhancements on Responsive. Track Changes made will need to be applied again later.  

Step 5:

Confirm Client is ready to move forward with the upgrade.

Step 6:

Schedule launch of Responsive

  • Coordinate DNS cutover with MindTouch Support

Step 7:

DNS Update

When ready, MindTouch Customer Success will work with you to coordinate DNS update for full launch.

Step 8:


  • Send communication internally and externally about launch. (Newsletter)

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