By default, MindTouch authentication sessions expire 6.5 days after a user has authenticated. For instance, if a user was to login to MindTouch on Monday morning at 9AM, their session would timeout the following Sunday evening at 9PM.
How do I modify the session timeout length?
The session timeout for your MindTouch site can be configured to your liking but they must be modified by a MindTouch support agent. The session timeout will apply to all of your users and cannot be modified for an individual user.
Requirements: In order to have your authentication session timeout length modified you must meet the following criteria:
- Own a MindTouch TCS or MindTouch4 license (not applicable for MindTouch Platform or MindTouch Core)
- Own a MindTouch Support Plan
- Be a primary contact on your MindTouch Support Plan