This page applies to:MindTouch Responsive
This guide contains documentation for the legacy workflow configurations for your CRM.
Why integrate into my CRM?
MindTouch integrations into your CRM empower support, sales and sales teams:
- Expedite sales by enabling sales reps and sales engineers
- Report on knowledge usage within your sales, support and marketing team
- Empower support agents to search, share and suggest knowledge
If your company uses Salesforce, download our Salesforce app.
- CRM integration points (legacy)
- This article provides easy-to-use instructions for adding MindTouch integrations to your CRM system.
- MindTouch integration points (legacy)
- Give your customers, prospects and partners an interface to file tickets and suggest articles from MindTouch.
- Integrate with SAP Knowledge Central
- SAP provides an intuitive interface for your agents to interact with your customers through multiple channels including social media. Integrating SAP Knowledge Central by MindTouch with your SAP CRM will allow your agents to access automatic help recommendations in the SAP interface.