This page applies to:MindTouch Responsive
This guide will walk you through configuring your MindTouch Customer Success Center with your Salesforce CRM. There are three parts to the MindTouch GeniusLink configuration.
- GeniusLink for Salesforce Installation Guide
- This guide reviews how to install MindTouch GeniusLink for Salesforce.
- GeniusLink for Salesforce User Guide
- This article reviews the benefits and how to use GeniusLink for Salesforce.
- How Success Agents leverage the Salesforce GeniusLink integration
- Create a Salesforce "Submit a Ticket" form
- Create KCS reports in Salesforce
- Integrate search with your Salesforce case submission
- Publish an article from Salesforce to MindTouch
- Set up GeniusLink in Salesforce
- Set up GeniusQueue for Salesforce